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Written by Tony Phelps
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Monday, 21 November 2005 |
“My truck has an oil leak. What do I do to fix it?”
This is a great analogy for the way computer problems tend to be
reported, even by people who are relatively sophisticated in terms of
IT. Of course, the question cannot be answered by anything except
another question, and probably a whole series of questions – and so the
initial part of the answer is usually “That depends.”
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Written by Tony Phelps
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Thursday, 17 November 2005 |
Last week, we considered the case for standardising the software
wherever there are more than a couple of computers. It was suggested
that keeping things 'the same' pays handsomely through avoiding lost
time and productivity just trying to get things done when there are
variations in the version and the configuration of common computer
software.
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Written by Tony Phelps
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Thursday, 17 November 2005 |
One of the easiest ways to save money in business is to establish some
standardisation. Standardisation offers economic, productivity and
management benefits in many areas, but where computers are concerned it
is particularly powerful - thus the “Standard Operating Environment”.
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Written by Tony Phelps
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Thursday, 17 November 2005 |
Many of the articles of this column rabbit on as if most or even all
people use a computer, whether at home or at work. Of course, this just
is not the case. It is estimated that as little as 8-9% of the world’s
population has access to the Internet, and little more have access to a
computer or mobile phone.
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Written by Tony Phelps
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Thursday, 17 November 2005 |
How good are you and your business (or the business you work for) at
using IT? Do you think of what you’d like to do and then find some way
of doing it, or do you take the easy road and do what you always did
until someone shows you how to do it differently?
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Written by Tony Phelps
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Thursday, 17 November 2005 |
Here’s a phrase (and of course yet another 3-letter acronym) much
thrown around in business magazines – Return On Investment. It is
increasingly being applied to IT as well as all the other investments a
business might make, for example a new member of staff, a new
photocopier, or larger office space. ROI simply aims to establish
whether it is worth spending money on something. Are you getting a good
ROI for your IT expenditure?
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Written by Tony Phelps
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Thursday, 17 November 2005 |
It is no accident that one of the fastest-growing international
computer qualifications is called the “International Computer Driving
Licence”. Just like anyone can drive a car, anyone can use a computer –
but if you want to drive properly, you need training, and if you want
to prove that you are capable of driving properly, you need a
qualification.
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Written by Tony Phelps
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Thursday, 17 November 2005 |
Is information technology (IT) important to you? Or do you regard it as
something that is merely useful, that speeds things up a little and
makes things a little easier to do? Many people and organizations fail
to see just how much they actually depend on IT to continue to function
– and this extends from the personal level to the national level.
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Written by Tony Phelps
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Thursday, 17 November 2005 |
Last week we considered some of the more advanced ways of searching for
information on the internet, including specialised search engines and
customised, complex queries to reduce the number of responses. But as
anyone with library training will tell you, finding information on the
internet doesn’t make it truthful, accurate or reliable.
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"Computers" Column 
