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Wednesday, 20 August 2008
Home arrow "Computers" Column arrow Identity theft – stealing you.
Identity theft – stealing you. PDF Print E-mail
Written by Tony Phelps   
Thursday, 17 November 2005
Following on from last week’s column about spyware, this week we expand on spyware’s most threatening potential – the ability of faceless international criminals to pretend to be you, steal large amounts of goods or funds in your name, and leave you to pick up the pieces.

One of the drawbacks of our world’s increasing use of electronic information is what happens when that information is wrong. To start with, you simply don’t know who is storing what about you, and you can guarantee that there is much more than you imagine. In Vanuatu, we are far less exposed to the electronic tracking that takes place. Places like America and Australia which have advanced and huge chains of stores collect data about every single purchase – who made it, where, when, and with what other items, and in response to what special offers or promotions. How it was paid for, and which financial institution the purchaser belongs to. Electronic payment is coming to Vanuatu, with the introduction of ATMs (cash machines), EFTPOS (electronic purchases) and even BPay (electronic bill payments), and data collection comes with these convenient facilities.

So dozens of organizations will one way or another be collecting information about you, sometimes quite extensive information about your habits and preferences. Someone steals enough personal data (for example, login name and password for your online bank account, your passport number, and your full name and address) by using spyware or hacking into a database or even just buying it from a corrupt insider, and they can electronically pretend to be you. They do all sorts of naughty stuff, such as buying expensive goods, taking out loans, and transferring your money out of your accounts. Suddenly you need to prove that it wasn’t you that did this. How? The bank will say “But it was your login and secret password, it must have been you”. The loan company will say “But you gave us all your personal and private proof-of-ID information, it must have been you”.

It will take weeks of effort, considerable expense, and much anxiety for you to get signed sworn affidavits that you weren’t responsible accepted by the appropriate companies, just to clear yourself of guilt for the crimes that were committed in your name. But even then, the mud will stick. Some countries have laws that force an organization to tell you what they know about you, but you have to pay to see it and you have to know which organization to talk to in the first place!

The moral of the story is to be careful what information you give to any organization or individual. It should be on a “need to know” basis, and you should satisfy yourself that they are taking appropriate precautions to safeguard your data. You should also make sure that your own data is safe eg. on your home or office computer, by installing and updating anti-virus and anti-spyware applications. Identity theft is growing, and will continue to blight the electronic world for some time. Try not to become one of its victims.
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